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1st Line Support Technician

Pendennis have an exciting opportunity for an individual who is looking to take their first steps into a career in IT. The successful applicant will join the existing IT team as a 1st line support technician, and will become the first point of contact for all first-line support queries. Working as part of tight-knit team, support will be available when required. There will also be an opportunity to gain a variety of qualifications, both in-house and via third part accreditors, as well as opportunities for on-the-job training.

The successful applicant will:

  • Provide 1st line on-site Hardware and Software support to all employee’s
  • Track and manage jobs via a helpdesk ticketing system
  • Build and deploy a range of client devices
  • Support other members of the team with larger onsite projects
  • Help to manage stock, and other reasonable duties as part of the team.


Essential Requirements:

  • A-Level or equivalent qualifications
  • Good written and verbal communications
  • A team player
  • An understanding of general Software and Computer technology
  • An ability to problem-solve

Desirable requirements:

  • Work experience within the IT support field

£16,000 Per annum with annual reviews during appraisal

Let's Talk

We are always looking for experienced, high quality staff with an exceptional work ethic to join our dynamic team. If you are interested in a career with Pendennis, we'd be happy to receive your speculative CV and covering letter.