1st Line Support Technician

Pendennis have an exciting opportunity for an individual who is looking to take their first steps into a career in IT. The successful applicant will join the existing IT team as a 1st line support technician, and will become the first point of contact for all first-line support queries. Working as part of tight-knit team, support will be available when required. There will also be an opportunity to gain a variety of qualifications, both in-house and via third part accreditors, as well as opportunities for on-the-job training.

The successful applicant will:

• Provide 1st line on-site Hardware and Software support to all employee’s
• Track and manage jobs via a helpdesk ticketing system
• Build and deploy a range of client devices
• Support other members of the team with larger onsite projects
• Help to manage stock, and other reasonable duties as part of the team.

Essential Requirements:

• A-Level or equivalent qualifications
• Good written and verbal communications
• A team player
• An understanding of general Software and Computer technology
• An ability to problem-solve

Desirable requirements:

• Work experience within the IT support field

£16,000 Per annum with annual reviews during appraisal